Terms of use

  1. DEFINITIONS 

    • “Account” – technical account of the Client in the Operator’s records where the Operator accounts Client’s Points and that serves for Accrual, Disposal and Cancellation of Points. The Account is not an account with the financial service provider and is not attached to the Client’s Card.
    • “Accrual” means a procedure of increase of amount of Client’s Points in accordance with the Agreement.
    • “Bonus Points” means additional Points that the Client receives under certain condition of Program.
    • “Card Account” means the account of the Client with the Issuer opened in accordance with the General Terms and Conditions of Business and to which the Card is attached.
    • “Card” or “Blackcatcard” means plastic card (i.e. physical (plastic) card which is the copy of virtual card; “Plastic Card”) or virtual card (non-physical card linked to the Card Account the use of which is limited to online purchases; “Virtual Card”) the holder of which is the Client.
    • “Client” means a private individual meeting the following provisions:
      1. who is at least 16 years old;
      2. who has applied to Issuer for Services;
      3. who accepted these Terms of Use;
      4. who is the holder of Blackcatcard.
    • “Contract” means three-party agreement between Client, Issuer and Operator and that consists of:
      1. General Terms and Conditions of Business of the Issuer (that are available in the Mobile App or at: https://www.papaya.eu/;
      2. These Terms of Use (“Terms”) (available in the Mobile App or at: http://Blackcatcard.com/;
      3. any amendments, annexes and supplements to the above stated documents and that can be from time to time adopted by the Issuer and/or the Operator as provided herein.
      The Contract shall be applicable to the provisions of the Program only. Any relations between the Issuers and the Client beyond the Program shall be governed by the General Terms and Conditions of Business of the Issuer and other related documents. In the event of discrepancies between the provisions of the General Terms and Conditions of Business and these Terms, the provisions of Terms shall prevail.
    • “Issuer” means Papaya Ltd., an Electronic Money Institution, incorporated under the laws of Malta with registered office at: 31 Sliema Road, Gzira, GZR 1637, and that is technical partner of the Operator in the Program.
    • “Mobile App” means mobile application “Blackcatcard” available for downloading from Apple App store and Android Play Market.
    • “Operator” means a company FINTECH ASSETS OÜ, registration No.14063464, registered office: Pärnu mnt 110-7, Tallinn, Harjumaa 11313, that provides Clients services in line with its business activity and that is the intermediary in relations with the Service Providers. Operator with the technical assistance of the Issuer shall implement and administer the Program, including accounting, Accrual and/or Cancellation of Points within the scope of the Program.
    • “Point” means a conditional unit that is accrued and disposed by the Operator in accordance with these Terms. The Points shall be used solely for accounting reasons and shall not be used as a payment instrument or any type of money (including electronic money). The Points cannot be converted into cash, donated to the third parties or inherited. These Terms allow the following operations with the Points:
      1. Accrual – procedure that results in increase of amount of Points at the Account pursuant to the Contract;
      2. Cancellation – procedure of cancellation of the Client’s rights to dispose the Points (as provided below) that were previously accrued at the Account by disposing the Points as provided in the Contract;
      3. Disposal procedure that results in decrease of amount of Points at the Account pursuant to the Contract.
    • “Program” means Loyalty program “Blackcatcard”, implemented by the Operator with the technical support of the Issuer. The Program is intended for promotion and strengthening of loyalty to the Operator and is implemented as system of accrual and disposal of Points.
    • “Services” means services provided by Issuer to the Client, including, but not limited to, issuing of the Blackcatcard, Card Account management, execution of payment transactions (incl. payment transactions through a Card), cash withdrawals from the Card Account and the participation in the Program.
    • “Service Provider” means any entity or private entrepreneur whose goods and services can be paid by the Client’s Card and transactions with whom, in accordance with the provisions of the Program, shall be deemed as Transaction.
    • “Transaction” means the payment operation of the Client with the Card that is, in accordance with the provisions of the Program, eligible for the changes in the number of Client’s Points.
    • “Referral program” means the marketing activity involving client-to-client referring to registration at Blackcatcard. Participation in the referral program is only eligible for online (in-app or desktop website) account registration.
    • “Referral code” means the promo code, issued for the “Agent” by FINTECH ASSETS OÜ, and used by the “Referral” while registering in Blackcatcard.
    • “Agent” is Blackcatcard user with an active account, a participant of the Referral program who shares his Referral code with a Referral.
    • “Referral” is a participant of the Referral program who has used the Agent's Referral code during the registration process, successfully registered and obtains the Blackcatcard payment card (either virtual, or both virtual and plastic).

  2. GENERAL

    1. These Terms define the provisions of use of the Card, and the implementation of the Program by the Operator and participation of the Client in the Program.
    2. The Client joins one of the Programs when it was issued a Card pursuant to the provisions of the General Terms and Conditions of Business of the Issuer.
    3. The Program allows Clients to use Points while purchasing goods and services with the Card.
    4. The Program is not a lottery.
    5. The Program shall be effective for the indefinite period. The Issuer shall be entitled to unilaterally terminate the Program in accordance with the provisions specified in the clause 3.16 of these Terms.
    6. The Client can stop participating in the Program in accordance with this Terms of use by sending a confirmation via Mobile App. The Client can renew participation in one of the Programs sending a confirmation via Mobile App. The Client can seamlessly switch between Programs.
    7. Joining the Program, the Client confirms that he/she has read the Contract and these Terms, expressly accepts the provisions of the Program and is obliged to follow them.
    8. These Terms shall be treated as the public offer.
    9. Starting from the moment of joining the Program, the Client hereby submits the Issuer the unlimited order for recurring automatic payment under the following conditions:
      2.9.1 the receiver of such automatic payment – the Operator;
      2.9.2 type of money transfer – regular, in the amount of all available funds on the Client’s Card Account deducted for the amount of Client’s liabilities to the Issuer that are due in accordance with the provisions of the agreement between the Client and the Issuer;
      2.9.3 the order is not limited in time.
    10. The purpose of transferring funds to the Operator from the side of the Client is to enable the customer to utilize the loyalty benefits earned through their participation in the program. By transferring funds to the loyalty company, the customer acknowledges and agrees that these funds will be utilized for the management, administration, and enhancement of the loyalty program, including but not limited to program development, maintenance, and customer support.
    11. The loyalty company reserves the right to utilize the funds received from the customer for various purposes related to the management and operation of the loyalty program. This includes, but is not limited to, the following:
      2.11.1 Loyalty program management software order and development: The funds may be used for the procurement, customization, and development of software systems or platforms that facilitate the management, tracking, and administration of the loyalty program. This ensures efficient program operation and enhances the customer experience.
      2.11.2 Payments related to program suppliers: The funds may also be allocated to make payments to suppliers, vendors, or service providers engaged in supporting the loyalty program. This includes activities such as rewards fulfillment, customer service, marketing campaigns, data analytics, and other services required for the successful operation of the program.
    12. The Operator exercises reasonable judgment and care in utilizing the funds received from customers for the purposes outlined above. The customer understands that these funds are intended to support and enhance the Programs, and any surplus funds may be used at the discretion of the loyalty company for future program improvements or customer benefits.

  3. LOYALTY PROGRAMS. POINTS

    There are multiple Programs. Applying for Services, the Client agrees to become a member of one of the Programs.


    2.2% p.a. reward on the account balance
    1. 2.2% p.a. reward on the balance in Client’s Points implies the payment of Bonus Points under the following conditions:
      • The minimum monthly payout is €0.10
    2. The calculation period is from the 1st day of the previous calendar month to the 1st day of the current calendar month (including the first day but not the last).
    3. The customer can seamlessly switch between bonus programs. In this case, the billing is carried out according to the program, which was active at 00:00 on the 1st day of the current month.
    4. Calculation Procedure for this Program:
      1. The calculation of the average balance
        2. The weighted average balance is calculated to verify theparticipant’s compliance with the conditions of the Program:
        #
        Where,
        • Balance at 24-00 – the balance in Client’s Points gathered at 24-00 every day
        • Day - every day when the Program was enabled
        • n - the number of days the Program was enabled
      2. Calculation of Bonus Points
        #
        Where,
        • Balance at 24-00 - the balance in Client’s Points gathered at 24-00 every day.
        • Day - every day when the Program was enabled.
        • n - the number of days when the Program was enabled.
        • The actual number of days in a year - the actual number of days in a year passed on the settlement date.
        • % bonus - the percentage of the remaining points paid as Bonus Points.
    5. 0.1% cashback on all card purchases
      0.1% of the balance in the Client’s Points for card purchases, implies the payment of Bonus Points under the following conditions:
      1. ATM withdrawals, card-to-card transfers, and transfers to other financial services are excluded from the cashback calculations
      2. The minimum monthly payout is €0.10
      3. The maximum monthly cashback amount is €100
    6. The calculation period is from the 1st day of the previous calendar month to the 1st day of the current calendar month (including the first day but not the last).
    7. The Client can seamlessly switch between programs. In this case, the billing is carried out according to the Program, which was active at 00:00 on the 1st day of the current month.
    8. Calculation Procedure for this Program:
      #
      Where,
      1. The total amount of Client’s Points for card purchases for the reporting period.
      2. Day - every day when the Program was enabled.
      3. n - the actual number of days the Program was enabled.
      4. % bonus - percentage indicated in the Program

      9. 2% cashback on Amazon
    9. 2% cashback on Amazon purchases in Client’s Points implies the payment of Bonus Points under the following conditions:
      1. The maximum cashback amount per month is 50 (fifty) euros.
    10. The calculation period is from the 1st day of the previous calendar month to the 1st day of the current calendar month (including the first day but not the last).
    11. The customer can seamlessly switch between bonus programs. In this case, the billing is carried out according to the program, which was active at 00:00 on the 1st day of the current month.
    12. No additional link to the Amazon site is needed, and it does not matter if you are a Prime member of Amazon or not in order to receive the cashback.
    13. The cashback will not be paid for returned goods and reversed sales.

      5% cashback on Google Play Market
    14. 5% cashback on Google Play Market purchases in Client’s Points implies the payment of Bonus Points.
    15. The calculation period is from the 1st day of the previous calendar month to the 1st day of the current calendar month (including the first day but not the last).
    16. The customer can seamlessly switch between bonus programs. In this case, the billing is carried out according to the program, which was active at 00:00 on the 1st day of the current month.
    17. To add, edit, or remove payment methods you use for Google Play purchases, follow to Payment methods screen in your Google Play app for more information about the payment options available, such as credit cards, direct carrier billing, PayPal, and Google Play credit.
      18. 4% p.a. reward
      1. 4% p.a. reward on the balance in Client’s Points implies the payment of Bonus Points under the following conditions:
        • The average monthly account balance has to be €300 or more
        • The minimum monthly payout is €0.10
      2. The calculation period is from the 1st day of the previous calendar month to the 1st day of the current calendar month (including the first day but not the last).
      3. The customer can seamlessly switch between bonus programs. In this case, the billing is carried out according to the program, which was active at 00:00 on the 1st day of the current month. There is no limit on the maximum bonus amount a Client can get with this program.
      4. Bonus depends on the weighted average balance for the previous month. If the weighted average balance is €300 or more, a 4% bonus is applied; if the weighted average balance is less than €300, then a 2.2% bonus is applied.
      5. Calculation Procedure for this Program:
        1. The calculation of the average balance
        2. The weighted average balance is calculated to verify theparticipant’s compliance with the conditions of the Program:
          #
          Where,
          • Balance at 24-00 – the balance in Client’s Points gathered at 24-00 every day
          • Day - every day when the Program was enabled
          • n - the number of days the Program was enabled
        3. Calculation of Bonus Points
          #
          Where,
          • Balance at 24-00 - the balance in Client’s Points gathered at 24-00 every day.
          • Day - every day when the Program was enabled.
          • n - the number of days when the Program was enabled.
          • The actual number of days in a year - the actual number of days in a year passed on the settlement date.
          • % bonus - the percentage of the remaining points paid as Bonus Points.

      6. 0.5% cashback on all card purchases
        0.5% of the balance in the Client’s Points for card purchases, implies the payment of Bonus Points under the following conditions:
        1. ATM withdrawals, card-to-card transfers, and transfers to other financial services are excluded from the cashback calculations
        2. The average monthly account balance has to be €300 or more
        3. The minimum monthly payout is €0.10
      7. The calculation period is from the 1st day of the previous calendar month to the 1st day of the current calendar month (including the first day but not the last).
      8. The Client can seamlessly switch between programs. In this case, the billing is carried out according to the Program, which was active at 00:00 on the 1st day of the current month.There is no limit on the maximum bonus amount a Client can get with this program. This program is available exclusively to a specific group of individuals as determined by the Operator. Eligible participants include customers who get onboarded via specific marketing campaigns.
      9. Bonus depends on the weighted average balance for the previous month. If the weighted average balance is €300 or more, a 0.5% bonus is applied; if the weighted average balance is less than €300, then a 0.1% bonus is applied.
      10. Calculation Procedure for this Program:
        #
        Where,
        1. The total amount of Client’s Points for card purchases for the reporting period.
        2. Day - every day when the Program was enabled.
        3. n - the actual number of days the Program was enabled.
        4. % bonus - percentage indicated in the Program

      11. 15% cashback on purchases at Quizdom
        15% of the balance in the Client’s Points for card purchases at Quizdom, implies the payment of Bonus Points under the following conditions:
        1. Purchases should be made with Blackcatcard at Quizdom app or website
        2. The average monthly account balance has to be €300 or more
        3. The minimum monthly payout is €0.10
        4. The maximum monthly payout is €15
      12. The calculation period is from the 1st day of the previous calendar month to the 1st day of the current calendar month (including the first day but not the last).
      13. The Client can seamlessly switch between programs. In this case, the billing is carried out according to the Program, which was active at 00:00 on the 1st day of the current month.There is no limit on the maximum bonus amount a Client can get with this program. This program is available exclusively to a specific group of individuals as determined by the Operator. Eligible participants include customers who get onboarded via specific marketing campaigns.

      14. Promo codes for Quizdom account top-up
        This program implies the payment of Bonus Points under the following conditions:
        1. The average monthly account balance has to be €300 or more
        2. Promo code value is equal to participation in 1 paid Quizdom Battle Tournament
      15. The calculation period is from the 1st day of the previous calendar month to the 1st day of the current calendar month (including the first day but not the last).
      16. The promocode is a numeric or alphanumeric voucher that will be delivered to the eligible customers via email. It can only be used on Quizdom app or website to purchase a single participation the paid trivia tournament, referred to as Quizdom Battle
      17. The Client can seamlessly switch between programs. In this case, the billing is carried out according to the Program, which was active at 00:00 on the 1st day of the current month.There is no limit on the maximum bonus amount a Client can get with this program. This program is available exclusively to a specific group of individuals as determined by the Operator. Eligible participants include customers who get onboarded via specific marketing campaigns.

      18. 3% cashback on BM Market purchases
        1. 3% cashback on BM Market purchases implies under the following conditions: maximum cashback amount per month is 50 (fifty) euros.
        2. The calculation period is from the 1st day of the previous calendar month to the 1st day of the current calendar month (including the first day but not the last).
        3. The customer can seamlessly switch between bonus programs. In this case, the billing is carried out according to the program, which was active at 00:00 on the 1st day of the current month.
        4. No additional link to the BM Market site is needed.

      Referral program terms

      1. Both Agent and Referral should have active Blackcatcard accounts, and be the loyalty program participants. The Agent's Referral code should be used during the registration process of a new Blackcatcard customer. The Referral code can be used an unlimited number of times.
      2. All the Referrals who used the Agent's Referral code and successfully registered will be credited with a bonus of €5 either by receiving an email with a top-up code or directly on their new Blackcatcard account within 5 (five) business days after registration. The bonus of €40 is delivered with an email with a top-up code or directly to the referral’s Blackcatcard account within 5 (five) business days from the day he or she spends €1000 within 2 months since the account is opened.
      3. An Agent will get a €35 bonus in Points either by receiving an email with a top-up code or directly to his Blackcatcard account within 5 (five) business days from the day the Referral spends €1000 with his/her Blackcatcard payment card within 2 months since the account is opened.
      4. ATM withdrawals, card-to-card transfers and crypto operations are not counted as Referral’s spendings.
      5. If either the Agent or the Referral withdraw his or her consent to participating in the Loyalty program, their participation in the Referral program will be terminated and they will not be subjects for Points’ payment unless their renewal of the consent.
      6. For the purpose of a certain marketing campaigns the terms of the Referral program should be enhanced with additional conditions, namely:
        4.6.1 Agents who signed up with the Referral code AACGKL will be considered as “Campaign agents”
        4.6.2 The Campaign agents will become subjects of an additional compensation of €5 in Points per each Referral, who used their Referral code during the registration and topped-up Blackcatcard account with “Top-up by Binance Pay '' for a minimum of €30.
        4.6.3 "Top-Up by Binance Pay" is a service that enables Clients to increase their Blackcatcard account balance using Binance Pay, a third-party digital payment platform provided by Binance.
        4.6.4 The campaign active period is from 12.12.2023 to 12.02.2024 inclusively. When the active period is over, the Campaign agents will not be subjects of the additional compensation, except for the compensation to be paid for the last month of the active period.
        4.6.5 The additional compensation is to be calculated and paid to the Campaign agents upon the completion of the calendar month with 15 (fifteen) days.